A few months ago, I helped my friend fix his business website. He was getting visitors, but people left without asking questions or buying anything. The site looked at first, but the menu was confusing, some pages were slow, and it was not easy to use on a phone. We decided to simplify the layout, improve the page speed, and make information easier to find. After these changes, the website felt smoother and easier to use. While researching a web design and development company UK, I started wondering how a website affects customer trust. Have you faced something similar with your business website?